To contact customer service with general inquiries, please send an email to info@mydreamsarees.com. You can also contact us at (909) 628-4977 regarding product and price information. A knowledgeable customer service representative will answer any questions you may have.

We ship all over the world including United States, Canada, South Africa, United Kingdom, Germany, France and all over Europe. Our standard International Shipping rate is 25 USD per item. Customers in United States have lesser shipping charge than international customers. More details available in our Shipping Rates section.

We do ship to Canada. Canadian customers are subject to Provincial Retail Sales tax (PST) and Goods Services Tax (GST).

Generally standard delivery takes 7-10 business working days after the shipment. However, customers will be informed of actual delivery time by email after placing the order. Standard delivery for most products is 7 to 10 working days. We also offer 5 business-day rush shipping, 2nd-day air service and overnight service with additional cost.

Online sales are subject to sales tax and will be charged at the time of transaction. However, California residence will be charged 8.75 % sales tax.

Items ordering from Mydreamsarees.com are usually shipped through FedEx, UPS and USPS. Shipping charges are dependant on your product and may vary from country to country. The charges are calculated at the time of your check out on your review page before the final payment. However, special request for shipping can be arranged with additional cost of customers’ choice.

Mydreamsarees.com will provide only standard ground shipment unless customers specify otherwise in the order. The standard shipment takes about 7-10 days.

Expedite shipment services are provided only on customers’ request. This service will take about two working days after the shipment is made.

Rush shipment services are also provided with additional cost for the next day air delivery if the orders are received before 12:00 noon Pacific Standard Time.

Exception:       

All of our order delivery time is subject to availability of the items. If items are not available, we will immediately contact our customers to reschedule the shipment.

All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

Our pricing is considerably cheaper than market prices. We do market research before pricing our product. We are concerned about our customers’ satisfaction and earning their business. Our price includes total product cost, shipping charges (depending upon customers’ request) and applicable sales tax. 

We do not receive our payment directly from our customers. Our payment gateway receives payment from our customers. The best possible exchange rate is available in the fair market value that is provided by the bank.

Yes, at present mydreamsarees.com ships within North America. Mydreamsarees.com is always having vigorous standards. Our business approach is slowly growing.  We execute our international order with global standard

Mydreamsarees.com is always committed to offer customers’ satisfaction with confidence and security. We offer best quality with affordable price ranges. Mydreamsarees.com always ensures our product quality. Each and every item is inspected after receiving from our manufactures. We also inspect our products before shipping to our customers.

Our online store maintains the highest level security and state of the art software technology. Customers’ privacy and security are our responsibility to offer the finest possible online transaction for Mydreamsarees.com customers

Mydreamsarees.com is an online store and always recommends our customers for online transaction

If you are hesitant about placing your order online, you may place your order using one of these offline methods:

• Over the phone with our Customer Care Center: (714) 988-1381
• By mail: My Dream Sarees
               P O Box  2218
               Chino Hills, CA 91709-4843

After receiving the order, Mydreamsarees.com will acknowledge all orders with an email confirmation and will notify the customer of the estimated shipping date. After shipping, Mydreamsarees.com will send another email for shipping confirmation, tracking numbers and carrier name. With tracking numbers, customers can track their order either from the carrier or the Mydreamsarees.com website. The Tracking number can also be obtained under My Account section.

If you did not provide us with an email address, please keep your Order Confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just call 1 (909) 628-4977 or email info@mydreamsarees.com.

Online registration will helps us offer better customer service. Our secured online store will effectively take care of our customers’ online transactions. By registering, our online store can easily contact our customers for upcoming promotional sales. Our customers are our entity to earn their business. Mydreamsarees.com is always committed to respecting the privacy of our customers.

Mydreamsarees.com will honor customers’ returns within 15 days of merchandise delivery. Refunds are only issued if the customer receives incorrect merchandise.

Any damaged or stained items will not be accepted for refund. We would encourage our customers’ to place their orders cautiously to avoid any frustration.  Customers are welcome to call or email for product verification. Do not return any merchandise directly to Mydreamsarees.com without a return merchandise authorization (RMA) number. You will receive a RMA number, as soon as you Return an Item in your My Account section, or contact Mydreamsarees.com by email or phone. 

Exchange of purchased items must be within 15 days of merchandise delivery. To make an exchange, a return goods authorization (RGA) number is required to process. Exchange procedure will only be accepted after the returned merchandise has been inspected. Any damaged or stained items will not be exchanged for another item. Mydreamsarees.com is not responsible for the shipping cost for exchange

Yes MyDreamSarees.com support Multishipping and you can send merchandise to any number of shipping addresses. Please select at least one item against each Shipping Address. The total for EACH ORDER must be over $300 to take advantage of "Free Shipping Over $300."